We are proud to announce that we have been named one of these companies The Best Commercial Flood Insurance Services for 2025 from Insurance business review. When it comes to protecting businesses from the growing risks of natural disasters, flood protection is not just a formality, but a necessity. At Bankers Insurance Group, we understand that flood insurance is more than just a policy for our agents and policyholders; it is a promise.
This recognition is a testament to our continued commitment to providing timely, high quality service to business owners and our trusted agency partners. You can read the full article here Insurance business review.
Putting People First: A Different Approach to Commercial Flood Insurance
Commercial flood insurance can be complex, and in times of crisis it is critical to work with a provider who not only understands the fine print, but also knows how to bring clarity and peace of mind to every interaction. What sets us apart is that we focus on people in all phases of the insurance process – from preparing an offer and providing information to compensation and collection.
“Our partners and policyholders are at the heart of everything we do,” said Ruth Bennett, vice president of specialty insurance and operations and flood operations at Bankers. “We strive to provide meaningful support, trustworthy advice and reliable service at all times.”
This commitment is reflected in the numbers. We are proud to report a Net Promoter Score (NPS) of 71, an experienced service team with an average tenure of eight years, and a resilient business model that delivers consistent service regardless of market disruptions.
Commercial flood insurance that works for you
While standard NFIP pricing levels the playing field in some ways, our team at Bankers strives to take it a step further. We provide clear and timely communication, ensuring agents and policyholders stay informed every step of the way. Our quoting and claims processing processes are designed for efficiency, minimizing downtime and helping businesses return to normal operations more quickly. And because we are convinced that knowledge is the key to success, we attach great importance to continuous training and development of our agents – so our partners are always able to advise their customers with confidence.
Built to withstand the storm
During the last hurricane season, when other airlines experienced system failures and slower claims processing, we were able to maintain service continuity through a distributed team structure and proactive disaster planning. Our performance Response times under 30 seconds The zero downtime experience enabled agents and policyholders to get the information and support they needed without delays.
Commercial flood insurance you can rely on
We are incredibly honored to receive this recognition Insurance business review. It reinforces what we have always believed: When we put people at the center, we achieve lasting impact. Whether you are a business owner seeking commercial flood protection or a broker looking for a trusted partner, Bankers Insurance Group is here for you when it matters.
We invite you to explore our commercial flood insurance offerings and experience the difference for yourself.
